No matter where in the world you call home, your order will be safely packed and sent to your doorstep.


UK Delivery

 

Is there a delivery charge?

Delivery is free for orders over £60 within most of mainland mainland UK. Orders under £60 incur a £4.95 delivery fee. For delivery addresses that are outside our standard area, please see below.


When will I receive my order?

All orders received and accepted before 2pm will [depending on stock availability] be dispatched from the warehouse on the same day [Monday - Friday) and delivered the following  working day (excluding outlying areas as listed below). Orders received after 2pm, if in stock, will be dispatched the next working day.


Can I track my order?

Yes. When your order has been passed to the courier, a tracking number is automatically generated and this is emailed to you with instructions on how to use it. 


Do I need to be in when the delivery arrives?

It is always better if there is someone there to receive the goods - we can deliver to your home, place of work or anywhere that is convenient for you.

If there is no-one in, our courier will leave the package with a neighbour, take their signature and put a card through your door. If that is not possible, they will return the package to the local depot and contact you to re-arrange delivery. If that fails, the package will be returned to our warehouse and we will contact you to re-arrange delivery.


When do deliveries take place?

Deliveries can take place between 7.30am and 7.00pm Monday to Friday. We do not schedule the delivery routes or rotas, and therefore we cannot advise on exact dates or times for deliveries.


Where do you deliver?

We offer delivery to the UK mainland, Channel Islands, Northern Ireland, Isle of Man and Isle of Wight. If you'd like to order for delivery to a location outside these areas, please contact our Customer Care Team via Info@homeluxe.co.uk or 0333 200 1444.

 
Out of area service schedule.

ABERDEEN    AB (except 37-38, 55-56)    UK Mainland    2 working days    Mon to Sat
CARLISLE    DG5, DG10-14, DG16, TD9    UK Mainland    2 working days    Mon to Sat
EDINBURGH    EH35-40, EH42-46, TD1-8,TD10-14    UK Mainland    2 working days    Mon to Sat
GLASGOW    FK14, FK20-21, G83-84, ML11-12    UK Mainland    2 working days    Mon to Sat
INVERNESS    AB37-38, AB55-56    UK Mainland    2 working days    Mon to Sat
KILMARNOCK    DG3-4, DG6-9KA6, KA18-19, KA26    UK Mainland    2 working days    Mon to Sat
PERTH    DD3-11KY9-10, KY14-16PH3-16    UK Mainland    2 working days    Mon to Sat
GLASGOW    FK18-19    ISLE    2 working days    Mon to Sat
INVERNESS    IV1-28, IV30-32, IV36, IV40, IV52-54, IV63KW1-14PH19-26, PH30-35    ISLE    2 working days    Mon to Sat
INVERNESS    HS1-8IV41-49, IV51, IV55-56    ISLE    5 working days    Mon to Sat
ISLE OF MAN    IM1-9, IM99    ISLE    3 working days    Mon to Fri
ISLE OF WIGHT    PO30-41    ISLE    2 working days    Mon to Sat
KILMARNOCK    KA27-28    ISLE    2 working days    Mon to Fri
OBAN    PA20-33, PA35-38, PA49PH36-39, PH49, PH50    ISLE    2 working days    Mon to Fri
OBAN    PA62-72, PA74-75, PA80PH40-41    ISLE    4 working days    Mon to Fri
OBAN    PA34, PA41-48PH42-44    ISLE    5 working days    Mon to Fri
OBAN    HS9PA61, PA73, PA76-78    ISLE    6 working days    Mon to Fri
OBAN    PA60    ISLE    8 working days    Mon to Fri
ORKNEY    KW15-17    ISLE    5 working days    Mon to Fri
PERTH    PH17-18    ISLE    2 working days    Mon to Sat
SHETLAND    ZE1-3    ISLE    5 working days    Mon to Fri
TRURO (Scilly Isles)    TR21-25    ISLE    3 working days    Mon to Fri
CARRICKFERGUS    BT    Northern Ireland    2 working days    Mon to Sat
OMAGH    BT    Northern Ireland    2 working days    Mon to Sat

If you need any further information please email us on:  Info@homeluxe.co.uk

 

 


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